Bathroom and kitchen renovations
- Approximate cost of services:
- $1,800.00
- Company Response
Thank you so much for sharing! We look forward to working with you and your friends and neighbours in the future!
Bathroom and kitchen renovations
Thank you so much for sharing! We look forward to working with you and your friends and neighbours in the future!
Thank you very much for the review Michael!! We are really happy that we were able to get everything fixed and permitted for you!!
We are sorry we couldn't help you but we feel we tried our best to resolve the situation at hand.
When the majority of your renovation was completed, we were scheduled to go in and finish your plumbing,
at that time we tested your old dishwasher and it was working fine, then about a week later we received a call saying the dishwasher was not working.
Our first call back to your residence regarding your old dishwasher, we tested the unit again revealed that your food trap was full and the dishwasher wasn't draining. We sucked out the trap with our shop vac and explained to you at that point that we are not appliance repair techs and you would either have to get some one to look at the draining problem or replace the unit. You decided to replace the unit so then we installed the new unit for you, we tested again and everything was great! We were called back again about a week later with the same issue, we came out this time detached the drain hose and found it full of an orange substance, we again advised to pre rinse any dishes.
After this I attempted to contact you to figure out what we could do to resolve the situation but you had blocked my number. You had also taken this matter to the BBB.
We had also offered a reimbursement for your inconvenience, which you refused, and demanded more.
We are sorry that this wasn't able to be resolved to your satisfaction, as we do install dishwashers regularly without issues such as this, unfortunately if there are other issues related to plumbing further down the line or with the appliance itself, sometimes it does take more work to assess.
Sincerely, Alif Babul
Perfection Plumbing AB Ltd.
Excellent job, excellent service and on time and budget
Thanks for the review Rob! We look forward to working with you on any future projects!
Thank you so much for sharing!! We know it's a lot of work, we are glad we were able to help get you through it all!
Thanks for the review, Rohara! We are looking forward to spring, can we come for BBQ too? ;-) Just kidding! (But we love BBQ!)
We love to work local too! You're welcome Isabelle! Happy to help you out!
Courteous, professional and fast
Thank you Shelagh! We are glad we were able to resolve your hot water tank issue and look forward to seeing you again!
We are very happy to help! Thanks for sharing!
Thank you so much for sharing your experience! We look forward to working with you again on your next project!