After receiving 5 quotes in which I made very specific requests for materials and details of work, I decided to have my century home roof done by Reliance exterior services. The job included a roof with a very steep pitch, with removal of a layer of slate and 3 layers of shingles, very tight access with the neighbour’s house on one side, plus stripping 3 layers and re-sheathing/roofing a 2 level flat roof. It was a very difficult job at a very competitive price. I still cannot say enough good things about all the people I came in contact with or the job that was done- From the estimator and service rep who answered all my calls, concerns and questions immediately or if he didn't know got back to me timely; always extremely polite, listened to my requests and specifications, clarified and made further excellent suggestions. Also very polite and professional, took great care to protect my house and property as well as my neighbours'. They worked so hard and diligently over the 4 days job (all estimators said it would be a 4-5 day job). Taking great care and pride in a job very well done (which I personally saw up close since I was frequently on the roof). As the rep confidently said, I am here to work for you and I'll work for you for the next 50 years'(the shingles are lifetime warranty). Every night all the garbage was removed and a magnetic nail sweep was done- the clean-up was amazing. They very diligently and knowledgeably dealt with some concerns and details and made some excellent suggestions. From the start Simon said,' we can do whatever you want, with whatever you want, you just tell us and we can do it. We just want you to be happy with the job in the end'. I definitely am and highly recommend them. I have already referred them to others. They not only talked the talk but walked the walk!
- Approximate cost of services:
- $12,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?