0 out of 5 stars from us.
We had our main floor windows replaced by Panorama in April of 2021… only this week did they finally finish the job.
Over the 2 days of installation, they left a mess around all the windows, they did not attach the handles on most windows and wherever the damaged the drywall and trim couldn’t cover, they filled with white caulking. Some windows are awful with drywall space needing repair. The worst part of our experience was our “fake” window above the garage. It was put in with the window framing being the wrong colour - but replaced anyway. They told us that fake windows were not made in that shade (beige) of frame and so they went with black! It looked awful. They never confirmed with us or asked us what we wanted. After, they agreed to have a painter come out and paint the frame. The painter came in July - and couldn’t paint since the window was installed backwards.
Each and every time we contacted Panorama we were told someone would get back to us. Each time, no one did! Finally after suggesting that we would share our experience on social media, they agreed to fix it the next day! That next day, the fake window was installed with no issue.
We would never recommend panorama to anyone. Their on-site mess was unacceptable and their after service was the worst we have ever experienced.
- Approximate cost of services:
- $17,000.00