To say this was a horrible experience is an understatement!
They showed up over an hour late in a rental truck and a piece of wood with wheels. They did not come in a company owned truck. Two men arrived a hour and a half later than the scheduled visit. Tossed all my belongs and breaking or scratching everything they touched and laughing about it. One guy smashed my planters and said,oh it could have been worse
They did not treat anything with care and I have thousands of dollars in damages.
The company is not insured and bonded when I asked to pay for the damages or discount the call was disconnected. I have a lot of items that are unusable. Christmas decorations, picture frames smashed. Furniture scratched, totes and planters shattered from them throwing them on the ground or against the wall. Not only that but the damages they caused to the home, dents in the walls broken steps. Instead of lifting a safe they put it on its side and slid it down the stairs breaking the stairs. They left in a hurry without me inspecting the truck and have all my expensive items not delivered to me. I filed a police report they suggested taking them to court.
I gave them my credit card information for the deposit upon booking they charged an unauthorized payment to my credit card that was no where near the original quoted price but well over.
I would not recommend this company any person ever. I added some photos and have a lot more but there was a capacity. So Ive just shown a few.
To say this was a disappointing experience is one thing but this was a nightmare
When you move you want to build a home with the items that you have worked hard for, inherited or items that your children have made you that have memories behind it. To have that destroyed and taken from you was absolutely devastating.
- Approximate cost of services:
- $1,000.00