I needed my bathtub snaking and I called Mr. Rooter who I have used in the past. customer service at the head office in Mississauga was excellent. The first guy Alex showed up and said he couldn't do the job and couldn't access my drain to snake (this wasn't a problem for the second guy who came out) and they would have to drill into my ceiling to get at the pipes and access the clog from there. A second plumber came out a few hrs later and did a wonderful job! Wish he had come in the first place my bathtub is draining beautifully. Would recommend this company for any home or business needs.
- Approximate cost of services:
- $400.00
- Company Response
Hello Claire and thank you for taking the time to share your experience with Mr Rooter. We continually look to the system for correction and proposing all possible solutions if something is not working to make you the customer happy. Thank you for choosing Mr Rooter and have a great day!