Last night, our double sink backed up, so we called Mr. Rooter of Mississauga right away, to schedule service for the next day. The call taker was extremely calm, helpful, and polite. This morning, the dispatcher called to say Doron the plumber/technician would be here between 2pm-6pm. Later, I got a call and a text, to let me know that Doron would be here between 2pm-2:30pm. And right on time, Doron arrived. He was very polite and professional, and checked all the possible areas (clean-out in the basement, and then the sink pipes). He advised me about the overall state of the pipes, and then determined that we would simply need to snake the pipes starting at the kitchen sink. He confirmed pricing with me before starting work as well. He was very careful to clean up after himself, and made sure I knew about all relevant pricing, discounts, products I should be using-- anything helpful. I always call Mr. Rooter of Mississauga when I have a plumbing issue-- and this kind of great service is exactly why I will continue to do so!
- Approximate cost of services:
- $255.00
- Company Response
Hello Soren and thank you for taking the time to share your positive experience with Mr Rooter and our technician Deron. At Mr Rooter we communicate honestly with purpose as well as continuously striving to maximize internal and external customer loyalty. Thank you for choosing Mr Rooter and have a fantastic day!