Have used Mr. Rooter in Vancouver and now that I live here, gave them a shout when our shower in the master bath started leaking. Although just after Christmas, I was able to get an appointment the next day and Paul Pantaleon came out to review and provide an estimate. Everything was very straight forward (needed a cartridge replaced) and Paul was honest and upfront in telling me the cost of purchasing the part myself vs. buying from Mr. Rooter. He also provided best and worst case scenarios so we weren't surprised if the valve needed to be replaced. We chose to pay a bit more and go with Mr. Rooter as the work is guaranteed for a year. Paul was professional, courteous (for instance shoes off in home without asking), polite and efficient. Because of this, I also signed up for the one-time membership fee which offers discounts on future services and also applies to their sister companies (including Mr. Electric and others I'm told). The savings off the service paid for half the membership cost so well worth it. Paul was great and I'd recommend him as well. And most importantly, faucet is no longer leaking!!
- Approximate cost of services:
- $500.00
- Company Response
Hello, Thank you so much for choosing Mr. Rooter plumbing. Thank you for trusting us. Thank you for leaving a review for Mr. Rooter Pluming. Please do not hesitate to give us a call for your next issue.