Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

David Wu Countertops

Countertops
Burnaby BC V5C5T8
Write a Review
Write a Review

Recommended Professionals

99%(12 reviews)
99%(181 reviews)
91%(2 reviews)
99%(12 reviews)
99%(181 reviews)
91%(2 reviews)
HomeStars
Countertops
David Wu Countertops
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for David Wu Countertops

Average customer rating:
1 10 (1 reviews)

Sort by

Brandon from Vancouver
Brandon from Vancouver
2 reviews Coquitlam, BC

First Review

1/10

Quartz Counter top in Kitchen

Buyer beware. David Wu does a poor job of installing counter tops he does not show up for scheduled appointments, always has sort of delay and doesn't deliver on his promises.

I used this company to install my counter tops and as of today, I still don't have the job completed as promised. The last time I spoke with the Company's owner, David Wu, he promised me about a month ago he would finish the job, but it's still hasn't been completed.

All I've had is text messages from him saying he'll do it, gives me a date and doesn't show up. We had scheduled a meeting for this weekend, so I cleared my Saturday and waited for him. As the day went on I called him asking when he was going to show up. No answer, so I texted him. His reply, "I dropped the pieces off at your door."

Not too sure what he was thinking because we had agreed that he would install it.

Anyways, if you're going to work with this guy make sure you don't pay him in full until you're %100 satisfied that the job is completed.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Customer Service and response times
Any advice to offer fellow homeowners facing a similar project?
Use another company
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Countertops pros in Burnaby?