Reliable Locksmith

Refeal..wow! Responsive, efficient and a real Professional. Gave me an accurate eta, showed up with all the right tools including obvious experience and knowledge. Job done in 45 minutes. No big show or talk about how difficult it was, just did it and did it right!! Wish all Contractors were like this Gentleman. Would hire him again in a heartbeat and recommend highly without hesitation! Very, very fairly priced as well. Thank you so much Repheal for your great work and fairness, you're a 100/10!!

I recently had the pleasure of working with Refael Reliable Locksmith, and I am thrilled to provide them with an excellent review for their outstanding service. From start to finish, my experience with Rafi was nothing short of exceptional.

First and foremost, their responsiveness was remarkable. When I contacted them regarding a lock issue at my home, they promptly answered my call and scheduled a service appointment at my convenience. Their professionalism and efficiency in handling my request immediately impressed me.

Upon their arrival, the locksmiths from Refael Reliable Locksmith displayed a high level of expertise and knowledge. They carefully assessed the situation, explained the problem in detail, and presented various solutions. I appreciated their transparent communication, which allowed me to make an informed decision.

Furthermore, I found the pricing for their services to be fair and reasonable. Refael Reliable Locksmith provided me with a detailed breakdown of the costs upfront, without any hidden fees or surprises. The quality of their workmanship, combined with their affordability, made them an excellent choice for my locksmith needs.
Thank you, Rafi, for your exceptional service. I will certainly turn to you for any future locksmith needs.

Refael lived up to the company's name! He was reliable, on-time, polite, and did an excellent installation job. I would highly recommend!

We have used Reliable Locksmith for the last several years at our company. He offers tremendous (fast and quality) service and terrific pricing. Very easy to work with too!

Great service and price for work done. Will most definitely use this company again. Thank you Sami. I needed a lock changed because it was old and faulty and you came to the rescue.

This company has no integrity and is completely unskilled. While I was overseas, my neighbours called this company to help my tenants get into the basement apartment they were accidentally locked out of. The man was here for 2 hours and drilled through the deadbolt AND doorknob of my front door. Instead of picking the lock properly, he completely ruined the deadbolt and doorknob. The worst part is that he was not successful in unlocking the door! So my tenants had to pay him (I reimbursed them) and stay with the neighbours anyway.

In addition to having to pay for Reliable Locksmith for damaging my lock and door, I had to pay for a new doorknob and lock, and waste time replacing it.

When I called the company to ask for a receipt, they said they would email it to me. I called the next day to say that I had not received the receipt yet, thinking there might have been a typo in the email address. Instead the receptionist told me that she couldn't send it because we (my tenants) had paid in cash and the price didn't include tax. So she had simply ignored my request and had not even bothered to send an email to inform me of this.

By this point I was very frustrated and told the receptionist that we paid for work that wasn't even successful; basically I paid $50 for a man to ruin my door without helping my tenants. I asked for the $50 back. This caused her to quickly backtrack and say "okay, we'll send you a receipt."

She did email me a receipt then, with almost every bit of information on it wrong. The address, the postal code, and even my name were spelled wrong or had typos. I requested this receipt for tax claiming purposes so the information had to be correct. I emailed her back immediately pointing out and the mistakes and asking for her to make the changes. I never received a reply!

This is one of the worst companies I have ever dealt with. They are completely unprofessional and definitely not reliable.

I would also like to note that this company operates under several names on its website; basically they use the names of cities in and around the GTA to attract hits - "Waterloo Locksmith," "Chatham Locksmith," and "Toronto Locksmith" for example. Their website looks like it has a lot of links but they all direct back the the same page, with a different title.

I was very impressed with the professional service by Reliable Locksmith. Technician arrived at my place exactly 30 min after I placed the call and fixed my old lock in no time.
Job Well Done!
Thank You Reliable Locksmith!!!

I had broken my key in my entrance door. Unable to enter my house,I was in a panic. I called Reliable Locksmith - the person on the phone was very helpful and polite. He informed me he would have the locksmith arrive as soon as possible. Long story short, I was in my house within one hour! Such professionals

The lock that we had bought at Home Depot became finicky and then finally broke. I was locked out of my house even though I had a key. Reliable Locksmith came within an hour. He drilled out the lock and replaced it with a much better quality one. I definitely recommend them.

Last night I got locked out of my house, it was 2am- i called 6 different companies who claimed the could not help me or i will have to wait for the morning. Thankfully, my friend recommended i called Reliable Locksmith- not only did they help me out, the technician arrived within 20 min as per the ETA i got over the phone, and it was far more affordable than any other company I called. The technician was very pleasant and made my night much better. I would defiantly recommend Reliable locksmith to anyone!! Thank you Reliable locksmith.