Ted The Terminator Inc.

When the technician arrived he was so old that i wondered if if was safe for him to go down into the crawl space and I was wondering if someone was going to pop out with a camera and yell, "You're on Candid Camera!". For $250 they placed "one" five dollar wooden rat trap inside of the entire crawl space. Once he was down in the crawl space, he stepped all over the rat droppings before climbing up and tracking it through my hallway to the front door. I asked him if he could find the point of entry and he said, "Oh, god no. You'll never find it because there's so many places they can get in" then pointed out a spot where my new puppy had been digging under a tree and said, "look...they're even digging here!" They promised six months of monitoring, but have never come back. This was all I got for my money. If you try to call them, they don't answer the phone or return calls after leaving a voicemail. I've since had to fight this problem on my own, and located the point of entry as the open bottoms on the vinyl siding corner pieces (apparently this is a very common point of entry so why this wasn't checked is beyond me). I should also point out that the horrible mess and smell that rats leave behind (the worst part about having rats or mice) was not addressed at all by this company. They promised a deodorizing treatment (which I never received), but spraying the droppings with perfume would be like spraying dog poop with perfume...so this offer was a bit of a joke as well. I don't write reviews very often, but feel like this company bilked me out of $250 and wanted to warn people. Do yourself a favour and find someone who gets better reviews.