We moved from Toronto to Fort McMurray in December 2014. We chose this company since they offered good price in the beginning but it almost doubled after they picked up our stuff. They first promised us 5 to 10 days for shipments and told us that they have a storage unit in Fort McMurray so if the stuff gets there before we get there it will be stored in their storage. At least that's what Matthew promised us when he spoke to my wife on the phone but later I heard that they never had a storage in Fort McMurray and when I told them that's what we were told by Matthew, the person on the phone said "I don't think so".
So anyways we waited 2 month to see our stuff and between then we were never able to get a hold of Matthew. He was never there. After 2 months of waiting and paying almost double the estimated price, our stuff arrived but not all of them.
The dining table arrived without any legs and my bike never showed up. My wife had 2 IKEA wardrobes and they were all in one piece, intact, at least when they left my door but when they arrived one of them was all apart, not properly disassembled but just ripped apart. The screw were never taken out to disassemble, they were still in the panels and broken, ripped parts of the panels were just hanging on other part. Now I can't even reassemble one wardrobe but it's ok because we have another one.. we don't even care at this point but what am I supposed to do with a table without legs? I emailed them because we don't want to have anymore conversation with them and asked about my table and bike but still haven heard from them. I do not recommend this company to anybody. If you're considering please take a few minute to read all the reviews.
- Approximate cost of services:
- $3,211.00