Summary: Totally satisfied. Team was on time, efficient, and job was done to the quote.
I contacted Eco Comfort in the fall based on the recommendations of two friends. We did an over the phone quote. My house is a semi-detached and the attic is less than 1,000 square feet, so it was a flat rate. They confirmed a morning appointment for the end of October and said they would be there around 8 and the job would take 2-3 hours.
On the day of, a team of two arrived in the truck at about 8:30. They began prepping the site, including protective cloths for my aluminum railings. They put up a plastic barrier to limit dust and wore full suits to protect themselves. I was working on the main floor and after the initial allowing them in and showing them around, that was it for my involvement. They did the job in 2 hours, I paid via credit card onsite, and they emailed me the before and after pics later that afternoon.
You could immediately notice the difference. The upstairs is much quieter. The rooms over the garage and porch are far less cold and we did not turn on any extra heaters even on the few cold nights we had this year. Much more comfortable over all.
This work was done as part of an energy audit.