Lack of experience, over promise, under deliver
They started off with a great sales pitch but in reality, the workers were inexperienced and hardly showed up. At times they would only work a few hours a day. A week job took about 4 weeks. The owner Fred would barely show up or just show up to drop his staff off and then show up at the end. Workers don't apply logic to their work due to inexperience, cannot cut stones straight and failed to follow simple patterns. I was promised that they would return to fix the job and even repair stones that came loose but now that I've paid in full, they don't return calls or show up when they promised. I would not recommend Primrose for any landscaping activities. Its better to pay a bit more and find reliable contractors instead of a company who over promises and under delivers.
- Approximate cost of services:
- $8,000.00
- Company Response
This review is been forwarded for investigation as the client made fault comments because he applied for a position to our company and was denied, all our employees are skilled individuals with years of experience, we allways look for best intrest of our clients and we deliver what we promise. We have many other clients that are welling to vouch for us and be a reference when we need them. For the record this client did not pay in full he still owes us 500.