New walkway and driveway boarder
Distinctive did the job in August 2018 and is not honouring the warranty. I have sent numerous emails, messages through Homestars and text messages to say that the steps have become lose and have pulled away from the edge of the porch. For the messages sent in April, no response. For the text message in May Ryan replied 'What's wrong with them". I replied with pictures and the comment "Separated from main landing and 4 caps are loose" to which I got no response. Aug 13 another text regarding the 'warranty' I got no response . And my final text 'I assume no response means not honouring the contract?' also got no response. So be careful. Work is NOT warrantied.
- Approximate cost of services:
- $5,000.00
- Company Response
Work is warrantied ur job was a repair as I did not do the foundation I don't know what was done before me I did reply so I don't know what ur talking about and extremely busy u need to call me cause texts get lost due to the volume of texts can u send ur address to me by text it will be done before I start the season thanks