AMJ Campbell Movers, Moving and Storage

Moving & Storage
Delta BC V4G 1B5
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Moving & Storage
AMJ Campbell Movers, Moving and Storage
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40%

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Reviews for AMJ Campbell Movers, Moving and Storage

Average customer rating:
4.5 10 (198 reviews)

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Susan
Susan
10 reviews Halton Hills, ON
8/10

Good mover

This is the second time we have used AMJ for a move in the past couple of years. We just used this week and the staff were personable and moved items quickly and with care. Competitive quote.

Approximate cost of services:
$1,900.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Home Move

We wanted to thank you very much for all your help through this entire process, from the initial visit and quote, right through to the clean up when the guys left after our move.

Everything went so smooth, we couldn’t be happier. Rob and the crew were amazing, professional, courteous and very respectful to us and all our belongings. They arrived when promised, used the walk way pads to protect the floors, made sure everything that needed to be was wrapped and moved with care.

Loading, moving and unloading was done very efficiently, very planned out, and anything that raised a concern, we were asked about ahead, which led to no issues, nothing missing and nothing broken. 2 trucks, and 2 family’s worth of belongings were loaded, moved and unloaded exactly where we wanted, all within the timelines quoted, and no hidden or extra costs at the end, made the entire process as easy and pleasant as possible. We couldn’t have asked for a better day, move or a group of guys to take care of us.

Please pass along our thanks to everyone involved, for making this move as easy as it could possibly be on us, and for all the hard work by everyone involved. We can’t thank everyone enough.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the feedback, it is much appreciated! All of our sales representatives are very cordial and all of our crew members are very careful with the belongings and property of our customers. We're just glad you got to experience this firsthand.

Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible

Never use this company. The truck sent was too small and we had to load stuff in our own vehicle. They damaged things and 4 months later we are still waiting for compensation.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Guelph, ON
0/10

Applicance delivery from Home Depot

AMJ is apparently the preferred company that Home Depot Canada uses to deliver their appliances to customers that purchased a major appliance from HD....not sure why HD would ever trust these clowns because their service is AWFUL!
Our new dryer was delivered in early September 2016 with a dent on the bottom front of it...when the AMJ driver unpacked it he told me he would offer me a $100 rebate cheque in the mail. I was a bit skeptical but I accepted his offer. BIG MISTAKE. First red flag was that he never even gave me a copy of the form that I signed, only the bottom portion of it which hardly had any information on it... no company information, no phone # to call if I had a question or issue. 6 weeks later, of course, no cheque has been mailed to me. I called AMJ, they pass the buck and say the rebate cheque is coming from Maytag. I called Maytag, and they tell me they have no record of this issue. Luckily I took a picture of the entire form I signed, and my next visit will be at the Home Depot where I purchased this dryer to ask them about my rebate. Home Depot need to know about this, and they will. If you ever receive a damaged appliance from AMJ and they offer you a "rebate", tell them NO, and return the appliance to get one that is not damaged!

Approximate cost of services:
$49.99
1 of 1 people found this review helpful.
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Builder in Toronto
Builder in Toronto
1 review Toronto, ON
0/10

High Expectations....poor performance

Extremely disappointed with this company.
1. Company sub-contracted out the move to another company.
2. Movers dragged out the move to fill their day.
3. I had to jump in and unload the truck myself to push them to finish the job and leave my property.
4. Empty water bottles, tape rolls, and balls of tape were left behind.
5. The movers urinated in the new basement toilet that was not yet hooked up and I had to return at night to clean out the fixture and the trash they left behind.
6. Emails sent to the President were not returned.
7. The Director of Customer Relations emailed me to offer a discount of $135 due to the negative feed-back.

This company is a joke. *****DO NOT USE*****

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Thunder Bay District, ON
2/10

Packing and Moving

We're given an estimate for packing and moving contents of home. Initially told 2 days, one to pack, then the second to load/ unload van. Day one we got 2 men, one of whom was highly efficient. Then we were told it would be a 3 day Job. Only one guy showed up to pack today, the other "didn't show up for work". The packer is worth every dollar he gets, but I'm not at all impressed by the company that has caused us enormous inconvenience and stress.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Mary in Abbotsford
Mary in Abbotsford
1 review Abbotsford, BC
3/10

Not good -- but they are sorry and trying to fix

Several lost and broken items mainly from packers who were not careful. The moving company is attempting to fix the unfortunate experience I had. If nothing else, I think that some learning came out of this. Hopefully for the next person, things will be different

Review has 1 previous version
Approximate cost of services:
$8,000.00
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Charles in Mississauga
Charles in Mississauga
1 review Simcoe County, ON
0/10

Very poor

Don't use very very late then held furniture not reliable as a company made poor excuses as to why did what they did. Find any other company to use. Poor excuse of a company

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Cambridge, ON
1/10

Pack, store and move

On completion of my move, I have found many items damaged and/or broken. Some of the damage is significant. I have used this company before and although a few things were marred, it was nothing like this move. Before the company sent someone in to look and repair. Not this time. If you do not pay the exorbitant insurance they offer, they obviously will not handle your items with care as anything damaged, they pay nothing for repairs or replacement except a "Goodwill". A buffet/hutch received significant damage with scratches and the wood actually cracked. They are paying 'goodwill' $150. A newly refinished chair with the wooden foot gouged, scratched and marred, $60 and an antique dresser scratched... very little. Awful servcie

Approximate cost of services:
$4,000.00
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Company Response

Hello,
I'm sorry to read about your recent experience with AMJ Campbell. There is just a bit of information we require from you. Please contact Krystal Duz at AMJ Campbell Toronto, kduz@amjtoronto.com or call 905-670-7111 ext. 3488 to see which AMJ location your move was booked through.
Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AMJ Campbell Movers, Moving and Storage

AMJ Campbell Movers, Moving and Storage have been moving people into their new homes since 1934. With 80 years of experience, your next best move should be with Canada's largest mover. AMJ Campbell Movers, Moving and Storage. Visit http://www.amjbc.ca/

Services:Local and Long Distance Residential Moving, International Moving, Packing, Unpacking & Put Away Services, Short and Long Term Storage, Express Vault Moves, Office and Industrial Moving, Corporate Relocations, Supplier of Packing Materials

CATEGORIES
Moving & Storage
SERVICES
Local and Long Distance Residential Moving, International Moving, Packing, Unpacking & Put Away Services, Short and Long Term Storage, Express Vault Moves, Office and Industrial Moving, Corporate Relocations, Supplier of Packing Materials
SPECIALITIES
Canada's largest coast to coast moving company providing exceptional, personalized service. AMJ Campbell is the largest Canadian agent for Atlas Van Lines.
WEBSITE
http://www.amjbc.ca/
YEAR ESTABLISHED
1934
MEMBERSHIPS
Better Business Bureau Accredited Business since 1982
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.