We paid a premium for a raised natural rock raised planter installation and based on the $ quote we believed it would stand the test of time. In less than 3 seasons 2 walls out of 3 began to list over. Even though they poured a significant concrete footing for the rock to be placed on, the leaning continued. We had no alternative but to have the rock removed (at a very high cost and install an Allan block system) which should have been offered by Kent when initially on site before any work commenced. Be advised that landscape warranties are short term and when poor workanship is part of the equation I’d say look at another vendor. The key reasons for failure was the spartan use of adhesive and the inattention by the ‘student labourers’ to the shape of irregular
mating surfaces inherent to natural rock.
- Approximate cost of services:
- $23,000.00