Radon West

Amazing experience. Radon West team came at 9am sharp, were clean and virtuous. They ran into problems getting communication between the distant holes and stayed until 8pm to make sure it was done right (on a Saturday) and at no extra charge.

After Radon West installed a sub-slab mitigation system in my basement I was so pleased with their work, level of knowledge, professionalism, quick response to any and all questions, passion for the work they do, willingness to provide various options that would meet any budget, that I told my co-workerwhose radon test came back high that if he hired anyone else I’d have to give his head a shake!

What set Radon West apart from the other contractors I interviewed:

1. Radon West was the only contractor I intereviewed that said they install 20W fans. This is what makes the money spent on the communications diagnostics worth it! The other contractors included the diangostics, but will still install 50W fans even though when the diangostics will show 20W is effective. The fan runs 24/7/365 days a year. The more power the more noise and more cost they are to run.
2. Radon West offers a DIY kit and I have no doubt they would answer any and all questtions, provide suport as needed. Their goal is to improve the lives of their clients, so they work with you to meet your needs at a budget you can manage.
3. Offer diagnostics only, for those who want to purchase a fan through a third party.
4. Offer installation only – although diagnostics are recommended, I do believe they will install even if you opt out.
5. Radon West was the only one that suggested a different pipe route to ensure safe setback from our dryer vent. They follow best practices, and follows the same code as for HVAC.
6. I believe they were the only contractor that included a muffler for the pipe.

Our experience couldn't have been better. How often can you say that when you are spending money on something you don't WANT to spend money on! Outcome: We have a quiet fan. Radon is below 20 bq/m3 (was 400+ bq/m3).

They are super busy, large contracts with CBE, UofC, Gov’t Canada, but they still found time to do a site visit at 7:30 pm on a Friday night and complete the install 2 weeks later. When Colin was over with his father-in-law completing the installation he saw that my husband was struggling with a different home project. He helped my husband, offered the use of his high tech/gadget tools (including a thermo-imaging camera which indicated a major problem in our attic that we since had fixed)! Thank you Renata, Colin and Michelle for your outstanding work and reminding me that some contractors can still be trusted!

Colin (owner) and Ken spent the better part of 10 hours to install a Radon mitigation system in the basement of our home. Colin explained the science behind the solution and isn't satisfied with a 'good enough' approach. He has an outstanding attention to detail and looks to ensure that the best possible outcome is achieved, given the conditions that are presented. I would not hesitate to recommend Radon West to others.

Professional, knowledgeable, 1 day installation. They are prompt, on time and do great work. Our radon levels were 330 but 24 hours after the installation our level dropped to 4.

I wanted to install a radon system in my basement. Colin at Radon West was incredible helpful and knowledgeable. They are true professionals and have an incredible depth of knowledge of radon systems. He left us feeling very confident with our system.

Radon West is very knowledgeable in the causes of radon entry into a home and excellent at getting to the source to solve the problem! They provided sub-slab depressurization for us by installing a fan (that they sized efficiently through science!) and sealed many small leak points throughout the basement. We are extremely happy that we chose Radon West for this project! We have a digital radon detector in our home and since install the radon levels have been almost zero! :)

From my first contact with Radon West I felt comfortable and confident in their competence to effectively mitigate the radon levels in our home. The team arrived when they said they would, carried out their work in a thoroughly professional and personable manner taking time to explain what was being done and why. They spent an additional effort to make sure the job was done as well as possible. Their efforts to protect our home from dust etc. was exemplary, when the job was done, except for the mitigation equipment it was like they were never there. Without hesitation I would recommend Radon West.

I have been EXTREMELY impressed with Radon West. I’ve never met a group of individuals more enthusiastic and passionate about what they do. They are committed to ensuring that you’re happy with every aspect of their work and ensure that you understand the background behind radon. Colin and Renata spent a considerable amount of time at my place trying to find the optimal way to lower my radon. I live in a 1930s house with a basement that has 2 concrete slabs, has been extended 3 times and sits on thick clay. Despite this complexity, Colin and Renata welcomed the challenge and weren’t satisfied until the radon levels were low. This involved a lot of creativity and persistence given my setup. In addition to this, I was able to learn a lot about my house as they walked me through the work and explained the aspects they encountered.

I really can’t say enough good things about this company and these people. I’m a very detailed and picky person and they still blew away my expectations. I would very highly recommend Colin, Renata and the Radon West team.

I learned about the problem with radon gas pooling in basements last year and was shocked I had never heard of it before! I was even more surprised to learn that 16% of all lung cancer deaths in Canada are directly attributed to radon gas! My husband has a lot of cancer in his family and recently had an Aunt diagnosed with advanced stage lung cancer. She never smoked a day in her life. We want our home to be as healthy as possible for us and our young children. We bought a kit from Radon West to test our home over the winter (which Health Canada recommends ALL Canadians do). Our level was slightly higher than 200 Bq/m3 which is the level at which Health Canada recommends mitigation.

Karin, Colin and Renata at Radon West are absolute class acts. I have never encountered more professional, helpful and dedicated people. Every question I had was answered thoroughly, and most importantly, with the science to back it up. My husband and I decided to go ahead with the process of sub-slab depressurization which draws the radon gas out from the soil surrounding our foundation, stopping it from seeping into our basement and getting trapped there, accumulating to dangerous levels.

The installation process was meticulous and Colin and Renata left the area spotlessly clean after finishing. Our levels went from 211 Bq/m3 to 30 Bq/m3 after mitigation. I should also mention that I am EXTREMELY sensitive to vibration noise in my environment. Since there is a fan actively drawing air through the pipe at all times, there is slight vibration noise from the system. Colin visited the house on numerous occasions tweaking the installation until I was completely satisfied; not just willingly, but happily!

I can't recommend these guys highly enough. If only there were more contractors with this kind of integrity and dedication!