We had Tapworks come in a do a complete renovation of our main bathroom. Our less than satisfactory experience started with the workers showing up without anything to protect the hardwood floor stairway. After asking how messy the work would be (I was told it would not be bad) came upstairs to find the whole upper floor (including our bedrooms) covered in fine dust. They did not show up when promised, I felt like I had to project manage the renovation (following up with the workers on details that I had discussed but they apparently were not aware of ). After completion noticed that there were various issues (instead of installing the very expensive custom vanity at the right height they installed it too high, to make up for it they put little pieces of wood unter the legs so they would not be floating off the floor which I only noticed now, the paint is peeling on the ceiling, the sink that they recommended crack (and then was told that I would be charged both for labour and a new sink - which the workers then installed backwards when they came!!)
Overall would say that I paid too much for the services (I could have just skipped the project management costs and hired my own contractor) and the work completed was sloppy (really had the feeling that they had no pride in their work.
UPDATE in 2016 - DO NOT USE THESE CONTRACTORS! Our toilet has since leaked through our kitchen ceiling - when I called to tell them I did not hear back from them ever again. I would not recommend this contractor.
- Approximate cost of services:
- $12,000.00