Intex Surface Solutions

Great experience with INTEX Surface Solutions. - Great work.

This is my second review for INTEX Surface Solutions. Three years after moving into my new house with great marble floor both on the main floor and in the basement, I was saddened by cracks on the beautiful marble floor. The cracks were due to foundation settlement of the new house. I was given two options to restore the floor; 1) change cracked tiles and 2) repair the cracks with epoxy then re-polish the floor. Due to the complicity of the baseboard design and locations of the cracks, I opt for repairing the cracks with epoxy. Due to my previous great experience with INTEX Surface Solutions, I asked them to come and give me an estimate for the repair and polish. It was a very good decision because Raymond (owner of INTEX Surface Solutions) came the next day, gave me a great estimate (the job including repairing the cracks, chips, polishing and sealing was for 2 experience people, 4 days) and a schedule. He kept his promise; he came on time and finished the work cleanly and beautifully exceeding my expectation! His knowledge of the different marbles to be handled (grind, polish and seal) differently amazed me. He did the floor several times (on some areas) to ensure the perfect outcome for my marble (limestone) floor until he was satisfied with the result. His knowledge of stones and work attitude are great and so meticulous that I am very impressed. I decided on having him to care for my marble floors from now on. Raymond is great, I am glad to have met him, I highly recommend INTEX Surface Solutions to all my friends.

Thank you Raymond, thank you for doing such a great job.

K. K. Lam

When we built our home 8 years ago, we decided to go with real marble for our kitchen counters and floor, the floor in the powder room and the floor and shower in the master bath. After 8 years of use, we had scratches and "etching" marks on various surfaces, and the grout between the floor tiles needed work. The guys from Intex gave us a very competitive quote and their work was excellent ... the counters and floors look like new. They also gave us tips on how to clean and maintain the stone, especially in the shower. Intex was a pleasure to deal with, and we highly recommend them for any stone refinishing work.

Great experience with INTEX Surface Solutions. - Great work.

I love the natural looks of stone and wood, they are beautiful. For that, I requested my architect to integrate as much stone and wood as possible into the design of my new home. He did, he created a beautiful home for me. He chose beautiful marbles for my floors and showers and chose granites for my countertops, backsplashes and the bar. His creation is beautiful, very beautiful. During construction, he protected the finished floors with paper then hardboard and plywood. After construction is completed and the floor protection removed, I was stunt to see that my floor is ruined! There were remaining tape, grout and glue on my marble floor from construction everywhere! There were stains from coffee and tea too. I was much sadden by the scene. I hired cleaners and they used 'Goof Off' and plastic wall scrappers trying to clean the floors. That was not successful because the majority of the dirt did not come off and the floor area is too big for the operation. Just before I gave up I went to the website and was lucky to stumble into INTEX surface solutions. It caught my attention because of their 'Stone care guide'. It was my luck that I contacted Robert of INTEX. I briefly explained the situation to him over the phone and he came to take a look. In our short meeting, I was totally bought by his knowledge. He assured me the floor can be restored and he also explained and recommended to me that I should also seal all the (marble) showers. I decided to have him doing the work because I trust him and his price is very reasonable. That was a great decision on my part to trust the job to him because Robert and his crew are very knowledgeable. They did they work meticulously, cleanly and with heart. Now all my showers were cleaned and sealed and my floor is restored, sealed and shine! What a beautiful floor and what a beautiful experience. I do owe Robert and his INTEX crew for such a great job. I do want others who need to have their service to know about INTEX Surface Solutions because they will be happy to have chosen them too. I have already requested Robert and his INTEX crew to come and acid clean the exterior of my new home off the cement and mortar streaks, seal the flagstone in the front steps and seal the stone on the driveway and patio early summer. I am really impressed by their knowledge and Robert's good and honest recommendations (for the good of the customer and not only for getting more business). Thank you Robert, thank you INTEX. Thank you for the spectacular job. Thank you for your skills, working with heart and going extra steps for the breathtaking results. I cannot ask for more! Thank you.

My limestone flooring (750 sq ft) needed much repair, holes patched, resurfacing, and grout cleaning...I am happy to say it looks brand new! I love, love the finished result. Both Ray and Robert were extremely professional during the quoting process and during the job. If anyone needs their type of service I highly, highly recommend them.

This company is quite new. Raymond returned my call in a timely fashion and then came for an estimate on my marble floor. He was excellent, very knowledgeable and honest. I would highly recommend these guys. They take great pride in their work as well.