Drivers showed up hours late, pressured us to sign promising that they were going to load quickly (we were concerned about the time of arrival at the destination because there was a cut-off time for elevators), took forever to load so that we arrived after the cut-off time, and then stated that they couldn't hold the items in the truck overnight for delivery the following day (when the elevators would be free again), nor would they be able to deliver the next day because they were booked. They then proceeded to state that the full bill for the move had to be paid before they would deliver the items that were in storage, and that if the bill was not paid in full prior to picking up, they would deliver the items to the junk yard. I asked how they can charge for a move that is based on time that has not yet been completed and they stated that this is their company policy. Really? So, extortion is your company policy? I asked that they email the signed contract that states this to my email address. I'm still waiting for that contract.
These guys are literal criminals.
- Approximate cost of services:
- $1,500.00