Appliance repairs: Kitchen Aid stovetop and Kenmore dishwasher
Responsive. On-time. Acceptable diagnosis. I had confidence in the fact that they use a professional quote system that details the complaint, diagnosis, the parts required, and labour. There was no guessing. Labour rate was reasonable. Quick access to parts and subsequent repair of stovetop. Sergey provided honest advice re: ROI on repair of older dishwasher (see note below).
I am confident in using of Fix Appliances Ca in the future and will recommend to friends and family.
Additional Note: Sergey and office staff were very courteous when I became frustrated about a subsequent failure of the dishwasher that was diagnosed due to a repair last year by another appliance service that installed a non-OEM part after a flood. The non-OEM intake valve and the poor installation caused the dishwasher to with water. The water line was crimped and would have eventually failed causing another costly flood.
- Approximate cost of services:
- $400.00
- Company Response
Dear Patricia,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655