Skilled Professional, AC Fixed, Happy Customer
The technician who came was Blake Livingston. He was polite, knowledgeable and quickly diagnosed the issue and answered my questions helpfully as he worked. He clearly understood AC units very well and had terrific tools.
The problem turned out to be that the high pressure switch tripped. He found the red reset button inside the outside unit and pressed it and that fixed the problem. One of the common reasons they trip is if the unit is not sprayed down annually and the temperature gets hot eg >35C. It sounds like a less common problem to have.
It took about 20 minutes and required no replacement parts so my only complaint is that $157.50 seemed a bit pricey. But not entirely unreasonable for professional service.
Beforehand, I watched a couple AC-repair youtube videos and read my AC manual. I could not easily figure it out. I checked the basic things - the thermostat seemed fine, was set to activate the AC and the breaker hadn't tripped.
- Approximate cost of services:
- $157.50
- Company Response
Thank you for taking the time to write this review. Much appreciated! Excel Heating and Air Conditioning