Very disappointed, they came highly recommended. They closed our pool, when they opened it in May, they couldn't get it cleaned, they came 4x's for ten minutes put in chemicals scraped the wall once. They then called and said they won't come any more and I was charged over $500. And opening was to be $340. It was a bad winter and they were not responsible. They never took a water sample. I went to another company water tested and in 1 week pool was sparkling clean with the right chemicals. I have never been treated less professionally, had they done a water test and said there would be extra cost for what was needed, I would have been fine. I called to tell them my water was still green so they would be prepared for the next visit. Nothing changed. This company has good reputation, but my experience was awful. I would never use or recommend them
- Approximate cost of services:
- $540.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?