I booked a love through Danielle 12 days prior to my moving date. She sent me contract that evening, and was helpful when I changed the start time in the same day.
That is where the helpful stopped, I emailed to comfir, prior to the holiday and had to email again the night before, but she confirmed everything was a go.
At 11:30am the morning of my scheduled 1pm move, I got an email saying they had made a mistake in pricing. I asked them to call me after not getting an answer at the company number.
A dispatcher then called me to tell me Danielle quoted the move too low and they wanted more money. An hour before my move the company demanded I give them more money or they would not be showing up to move me. Did not matter what their contract stated, they held me ransom unless I agreed to more money.
I hired another company for a few days later and cannot get a hold of anyone at MSJ Moving In regards to my deposit, or their contract.
- Approximate cost of services:
- $0.00