DEAR MSJ MOVERS, JB HAULERS AND WHATEVER ELSE YOUR MAY BE NAMED.THIS WAS THE MOST FRUSTRATING, RIDICULOUS EXPERIENCE WE HAVE EVER EXPERIENCED. I HOPE PEOPLE READ THIS BEFORE DECIDING TO HIRE THIS COMPANY.
WE WERE GETTING APPLIANCES MOVED FROM BRAMPTON TO CAMBRIDGE...PRETTY SIMPLE MOVE WE THOUGHT. BOY WERE WE WRONG. WE WERE TOLD PICK UP WOULD BE AT M. THEY DID NOT PM. THEY DID NOT ARRIVE UNTIL 4:30PM AND DID EVEN KNOW HOW TO MOVE THE APPLIANCES. THANKFULLY WE KNEW HOW TO MOVE AND COVER THE APPLIANCES.
WE THOUGHT THEY WOULD BE DELIVER ASAP. NEGATIVE AGAIN.
THEY WERE NOT. WE WERE TOLD THAT HAVE TO DO OTHER PICKS UPS AND THEY WOULD BE AT OUR HOUSE AT PM. SO WE WAITED TILL 10.......11.....12 YA STILL NO SIGN OF THEM.
OUR STUFF WAS BASICALLY BEING HELD HOSTAGE.
WE CALLED, WE EMAILED, NON STOP. THEY INGORED US....
NOTHING NO RESPONSE. THAT IS THE WORST FEELING IN THE WORLD. PAYING MONEY FOR SOMETHING AND NEVER RECIEVING IT.
THREATEN TO CALL THE POLICE..
FINALLY AROUND 9:30 AM THE NEXT DAY WE RECIEVED A TEXT FROM A RANDOM NUMBER ASKING IF THE ALL CALLS HAVE BEEN ABOUT ANY DELIVERY THAT WAS NOT MADE LAST NIGHT. (SO I GUESS WE WERENT THE ONLY ONES complaining.)
THEN THE TEXT PROCEED TO BASICALLY SAY THEY DIDNT KNOW WHY THE DRIVER WENT HOME. SHE ALSO GAVE ME THE DRIVERS HOME ADDRESS AND PERSONAL NUMBER( SO MUCH FOR CONFIDENTIALITY) SHE ALSO SAID TO CALL THE POLICE
THE DRIVER WHO I GUESS WORKED 19 HR DAY ON SAT, FEB 3RD. ( WE WILL BE CONTACTING THE MINISITRY OF TRANSPORTATION TO SEE HOW THAT IS LEGAL????)
FINALLY GOT A HOLD OF THE DRIVER..... HE WAS HURT AND DIDN'T HAVE A PARTNER TO FINISH HIS DELVIERIES WITH BUT WAS HEADED OUR WAY HE SAID AT 11.(FROM LONDON)
ANOTHER AFTERNOON OF TRYING TO GET A HOLD OF PPL , TRYING TO GET ANSWERS...... AND JUST MORE MISLEADING.
AND THEN WAS CALLED BY WILLY'S WIFE TO SAY THAT THE COMPANY NO LONGER WANTED TO TALK TO US BUT THAT WILLY WAS ON HIS WAY.
IT IS NOW 5:50 PM, THE DRIVER SHOWS UP ALONE AND ASKS FOR PAYMENT ASAP. AND OVER THE AMOUNT WE WERE ORIGINALLY TOLD. O AND CASH ONLY... YA NO. WE WERENT TOLD THAT EITHER. WE WANT A PAPER TRAIL TO FOLLOW THIS STUPID MOVING EXPERIENCE WITH A USELESS COMPANY.
OH AND WHO HAD TO MOVE THE APPLIANCES..... WE DID.......
To the driver Willy, its it not ur fault you work for a money driven piece of horrible company, who is unreliable and involves you wife to talk to customers.
It is time to look for a new job buddy.
i hope these people don't do this anyone else around let we have been.
http://msjmoving.com/
http://jbmoving.ca/
- Approximate cost of services:
- $34,040.00