Let me start by saying that bathrooms are one of the most important (if not, the most important) rooms in your house. There are multiple water sources that, if not installed/completed properly, could seriously compromise not just the immediate area but also cause damage to other areas of your house. You get what you pay for when it comes to any type of renovations, so spend wisely when it comes to your bathrooms!
Now, let me explain why I would recommend Splish Splash without hesitation:
- My partner and I received 8 quotes (yes, 8!) for the 2 bathrooms we needed completely renovated, with an outrageous range in the prices. Splish Splash's quote was neither the lowest, nor the highest, but it was clearly the most accurate, detailed and transparent. This is because from the minute Nucu stepped into our house, he really took the time to review and assess the site conditions. He even noticed an issue with our floor joists that even our GC already on-site hadn't told us about! To say he was thorough would be an understatement - his meticulousness was what gave us confidence that no other contractor had - that the work would be done well, done right, and done within the quoted price & budget.
- This was our first time doing bathroom renovations, and Nucu ensured that we had the information required to make informed decisions. He provided guidance on everything, which really put us at ease and reassured us that we were in good hands. He also provided solid recommendations while completely understanding our vision for the bathrooms. For example, I had told all contractors that I wanted a linen closet in a specific spot in one bathroom just because, in my head, it seemed like a good idea there. Nucu was the only one to point out that the toilet would obstruct the linen closet and suggested an even better and more sensible place for it.
- Communication is the key to any good contractor-client relationship. Nucu was extremely communicative throughout the process, and made sure we understood what was going on. He was also extremely receptive and responsive to calls, and no matter how basic and silly some of the questions we had were, he was never dismissive and he provided detailed responses and gave us the information we needed.
- The quality of service is a cut above. Not only are Nucu & his team extremely professional, but they are invested in the work they do. Through no fault of theirs, there was a crack in my new bathtub only weeks after the install. Nucu was ready to have the issue addressed immediately for my peace of mind.
- Last, but certainly not least, our bathrooms are beautiful!!! The Splish Splash team did an AMAZING job beyond what we imagined. To be clear, our upstairs bathroom needed all of the fixtures (tub, toilet & sink) to be re-configured. Our basement bathroom also needed re-configuration, the concrete floor to be broken out and door/wall to be re-located & re-built to accommodate a new washer & dryer - the installation of which they also did. Contractors we have coming in for other work have also marveled at the bathrooms and how well done they are, which further speaks to their quality!
Thanks, Nucu, Dmitri & Slav for all of your awesome and hard work! :D