Simply Green

Heating & Air Conditioning
Toronto ON M2J 5C2
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69%

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Reviews by rating (past 12 months)

Reviews for Simply Green

Average customer rating:
7.4 10 (113 reviews)

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Karen in Toronto
Karen in Toronto
1 review Pickering, ON
10/10

Fix water heater

They were very efficient at fixing the problem with my water heater. They were very fast, polite and friendly. They didn’t mind my sons 4 dogs. I would recommend them.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Water softene

I had no problem Beith service..The technician in was patient and kind. He answered all questions and solved our problem.I woulf recommend be this company.
I really don't know what else to say.

Approximate cost of services:
$50.00
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Daniel
Daniel
1 review Halifax, NS
10/10

Service

Very happy with the service and people taking my call. They’re very understanding of my situation. At no extra cost for me and family.
I would recommend this service to anyone who is looking to update a home.
Thank you simply green for saving money on energy and keeping my home comfortable for my family.

Approximate cost of services:
$264.00
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Russ
Russ
0 reviews Middleton, NS
10/10

LG Heat Pumps

I had two heat pumps installed in Nov. 2020. They are working well and we shall see at the end of the heating system if they saved us money. The type of heat is very gentle. Unfortunately our home is more of a closed environment so we don't get equal but it is okay

Approximate cost of services:
$75.00
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Private User
Private User
Private User reviews Brampton, ON
0/10

Water heater

WORST customer service ever. Tried calling this company 4 times in 24 hours regarding our water heater which is not working since last 28 hours and everytime I got same answer that some one will call us in 3 hours.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Havre Boucher, NS
10/10

Heat pumps

Carlos was excellent, He well informed us about the product ,Carlos answered all my questions and concerns ! Explain the systems that they have and let us choose which one we were interested in ! Thank you Carlos

Approximate cost of services:
$1,800.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace

Audrey was a very nice person to work with answered all of my questions in a timely fashion. Although the prices varied she gave me the best price but I found another company to go with therefore I am not continuing with Simply Green Home Products thank you

Approximate cost of services:
$375,000.00
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Doedee
Doedee
0 reviews Toronto, ON
0/10

Heating System

Day 13 and still no end to my heating issue. As reported earlier, the circuit board has burned out, according to the technician. Probably because of the incompetence of the installation where 5 feet of copper tubing was used instead of the required 15 feet needed to work the system properly. During the summer the a/c stopped working because of this strain on the system. Now, in the middle of a POLAR VORTEX, the strain on the system due the previous mistake has now blown my circuit board that enables the system to provide HEAT to my home!!! I am trying to put my house on the market and they have delayed the process now by 2 weeks!!!! Who do I go to? The customer care reached out after my Day 11 post but has yet to connect with me by phone or email. What legal rights can I pursue?

Approximate cost of services:
$0.00
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Kara
Kara
0 reviews Barrie, ON
1/10

Terrible Service until I reached out to the CEO

Numerous failures and still not properly installed. Five missed appointments, promises made and never kept. Disgusting attitudes and non responsiveness has caused this review to be 1star. I will not recommend this company to anyone.

Approximate cost of services:
$5,000.00
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Julia
Julia
2 reviews Mississauga, ON
0/10

Absolutely terrible customer service

I contacted Simply Green on three occasions and got a total runaround from everybody. I’m still waiting for information I needed. I needed to know what the buyout on a hot water tank was as I was selling my property. Each time I called it took them at least 15 to 20 minutes to even find my account and the service was terrible. I still haven’t received my bio quote and my property is closing without critical information from the utility.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hi Julia, sorry to hear about your experience. Please email us at customercare@mysimplygreen.com with your name and address. We will have a customer care manager help you right away.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Simply Green

Simply Green Home Services was founded on the premise of helping Canadian Homeowners increase their home’s energy efficiency and subsequently reduce energy consumption without sacrificing their quality of life or living standards. My Simply Green offers a wide range of options to help you get you equipped with reliable, top-quality, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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