Consumers Energy Management

Heating & Air Conditioning
Vaughan ON L4K 1Z8
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Consumers Energy Management
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92%

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Reviews by rating (past 12 months)

Reviews for Consumers Energy Management

Average customer rating:
9.9 10 (116 reviews)

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Tamara
Tamara
3 reviews Toronto, ON
10/10

Central humidifier installation

All was done quick, Edward explained all details very well, works okay.
It was possible even to get job done on Sunday, I usually work till late on weekdays.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Thank you Tamara, it was a pleasure to work with you as well. All the best. CEM team

J
J
5 reviews Toronto, ON
10/10

HVAC repair

Edward and Kam were very professional and took the time to explain what needed to be done and what could wait. I will definitely call them again for any of my HVAC needs.

Approximate cost of services:
$537.00
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Company Response

Thank you Jonathan for your feedback. We would be very happy to help you in future with all your HVAC needs. All the best. CEM team.

tisaie
tisaie
2 reviews Brampton, ON
10/10

Thermostat (ecobee3) installation

The work was done with professionalism. Edward was very helpful and answered all my questions. I can't remember the other man's name that was with him, but he too was wonderful!!!! I will definitely use Consumers Energy Management again.

Approximate cost of services:
$417.00
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Company Response

Thank you Tessa for your warm feedback. The other men's name is Kam. We will pass on your feedback to him. We wish you all the best. CEM team.

Bianca
Bianca
1 review Vaughan, ON
10/10

Furnace, AC and tankless water heater

Out of all the contractors that we talked with, Edward really stood out by explaining the differences about several products and the process of applying for government rebates so we could have a better idea of the best options for our house. The technicians managed to finish all the work in one day while doing a very thorough job. They even installed a pump to run the condensed water from the water heater through the furnace water pipe so it wouldn't go on the basement floor; a really nice touch - we can use much better the storage space in the basement and don't need to worry about stepping on the plastic pipe. Very happy with the entire team, will definitely recommend them to friends and family!

Approximate cost of services:
$9,000.00
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Company Response

Thank you, Bianca. Your honest feedback is much appreciated. We wish you all the best with your new system. CEM team.

Melvin
Melvin
2 reviews Toronto, ON
9/10

Furnace/AC Installation

Edward and his team did an amazing job removing our old furnace and disposing it, installing a new American Standard furnace and installing a brand new AC in our home despite the tight space they had to work with. Great customer service, craftsmanship and prices. Highly recommended!

Approximate cost of services:
$7,550.00
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Company Response

Thank you Melvin, wish you all the best. CEM team

Larry Danziger from Toronto
Larry Danziger from Toronto
2 reviews Markham, ON
10/10

Complete heating, air conditioning and hot water tank replacement.

Can I give them 100 out of 10?
Edward and his team are awesome. Not only did Edward explain the product capabilities and performance better than the other contractors I contacted, he made sure we understood the energy savings candidly, I felt... truthfully and honestly. The work was done on time and extremely well installed. Very clean job. Super company to do business with. Highly highly recommended.

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Larry, we work hard to make our clients happy. I wish all the best. CEM team.

Natt
Natt
6 reviews Ajax, ON
10/10

Furnace and A.C. replacement

Edward and his team are awesome. Extremely professional and very knowledgeable. We called them because our A.C. was acting up. Edward made the recommendations after hearing our requirements and did a fantastic and neat job. Project was done within the budget and within a day....couldnt be happier!

Approximate cost of services:
$11,000.00
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Company Response

Hey Natt & Neetu. Thank you for your trust and great feedback. We really enjoyed working with. Wish you all the best. CEM team.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Basements and air-conditioning

I can't be happier more the HomeStar makes sense. If you want to be happy and no headache about your heating and cooling HomeStars✨ is your right stop ⛔ they are professional and they care.
I would recommend them to anyone.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your feedback. CEM team

sabrinarose.elhoss
sabrinarose.elhoss
1 review Brampton, ON
10/10

Furnace, Tankless Water Heater, A/C repair

Firstly, I would like to say that I consider myself a tough customer. It is my belief that if I am spending my hard earned money on a product or service it better be what it claims because I won't tolerate less.

Secondly, let me say that this company is better than it claims.

In a world full of people trying to sell you a vision, it's amazing when a company successfully delivers on that vision in a timely fashion with high consistency.

We were completing a basement Reno and decided to upgrade our furnace and hot water system. Edward was so very knowledgeable about everything involved and educated us on our options and produced extremely competitive quotes that included everything. There were absolutely no hidden costs or intangibles in his quote. To make things more difficult when I spoke to Edward, our renovation was schedule to begin 7 days later, leaving him little to no time to do the work.

No problem for Consumers Energy everything was delivered and installed within 7 days. He advised us what to do regarding our old water tank. He knew of government rebate programs and completed the paperwork on our behalf. He did everything possible to make this a seamless switch and ensure we maximized our benefits.

There is an honesty and transparency to their work that is almost impossible to find in today's market and the commitment to the client is second to none.

We are extremely happy with the level of expertise,professionalism and service and encourage everyone to use this company for whatever your needs. Our family did and are still reaping the benefits of their excellent service today.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Sabrina and Sari for this wonderful feedback. It is always encouraging to hear this type of feedbacks from our customers. We indeed work very hard to provide you with very best service and products. We wish you all the best and want to hear from you when you need our service. CEM team.

LunchboxNinja in Toronto
LunchboxNinja in Toronto
2 reviews Toronto, ON
10/10

Highly recommended: professional, speedy, and efficient.

Our air conditioner died and we needed a new replacement. I contacted multiple agencies, and Edward was very quick in getting back to me. I rarely answer the phone but he texted, which made things quicker to schedule.

He came over the very next day to check things out. Gave a great quote, fully explaining that it could be more expensive if we needed the lines redone (we didn't, and it was nice to find a company that didn't try to unnecessarily up-sell) and explained the government rebate.

We arranged for installation, and the two men who came were very friendly and professional. Edward even stopped by to make sure everything was going well. These poor guys worked in the rain, without complaint. They installed our new air con and attachments to the furnace, and also pointed out a potential issue with our water softener while they were down there.

They cleaned up everything as they worked, answered all questions we had, and made sure the air conditioner was functioning properly before leaving. We really could not have asked for better service.

Approximate cost of services:
$3,600.00
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Company Response

Jess, thank you very much for your kind feedback. We also enjoyed working with. Wish you all the best. CEM team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Energy Management

Consumers Energy Management offers following services: Furnace and Air Conditioner Repair, HVAC Maintenance, Water Softeners, Sales and Service. We also offer following services: Heating and Cooling Protection Plans, Duct Cleaning, Attic Insulation, Home Inspection.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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