Torontonian Flooring

We moved into our new house in the summer with the intention of removing a wooden structure our previous owners installed as a religious shrine in the second floor hallway, as well as replacing the carpet there. Hiring contractors outside of personal connections is terrifying for me. I look at reviews religiously, as a result. So, when I saw that Torontonian Flooring had 99% on Homestars with over 200 reviews, I had to contact them. Communication is probably the first hint of a good, reliable contact. Mike would respond probably in 5 minute intervals, answering my questions with a kind of relaxed, yet professional tone (it didn't feel stale or robotic). His colleague Mehmet did our consultation (Mike called me 20 minutes before Mehmet's arrival to confirm when he'd be there), coming right on time (punctuality is the second most important hint that you've made a trustworthy contact). He explained everything-- what they would need to do, how long it would take, material explanations, cost breakdowns, etc. He took the time. Never seemed in a rush. Felt like we knew him from before. We decided to go with Mike and his team pretty much immediately, again solidifying a date and reviewing/approving costs with quick and easy communication. On the day of, they contacted my husband for any time changes, gave him advice on maintaining the materials (i.e. painting baseboards to secure durability), and left us with a pretty clean and clearly beautiful (as you can see from the photos) floor. Everyday since the renovation (we did this on Monday) I look at the floors and literally say out loud, "man this is nice". So, we're happy (And relieved!) And we'll use these guys again in the near future when our bedroom carpets need replacing. :)