Popcorn Ceiling Removal

I hate to write a negative review because he seems like a really really nice guy. But I was not at all impressed. Not sure why they have such good reviews. No shows on 4 occasions (no call or text saying he was not going to show up). Would not respond to calls or texts. They got the popcorn off, but the plastering and painting stages were not well done at all. Seams are still very visible even after he came back to correct it a second time. Compound flaking off in one location. Ceiling very rough - blotches everywhere. They don’t use cross lighting to check their work. I am now going to skim the ceiling myself to smooth it out and repaint. Painting was also not well done. Wall/ceiling joint painting very uneven (they don’t use masking tape). They got ceiling paint and drywall compound on the wall so I had to sand and repaint the whole wall. They are not careful and left the work area very messy. You expect some dust in a job like this but my wife and I spent a full day cleaning chunks of drywall compound, dust and paint off our stairs, out of the cracks in our hardwood floors, railings, carpets, front door and outdoor walkway. They dumped a pile of drywall compound on our front lawn and left a roller there. After several attempts to get them to come back and finish the job (no shows) I gave up. These guys were considerably cheaper than the other quotes I got and I guess that’s why. It was frustrating as I paid him an extra $150 above his quote in good faith. The good: as I said he was nice guy, and he gave me a little bit of extra ceiling paint so I could do touch-ups. Maybe he was just going through a tough time unrelated to work, but I’d never refer him to anyone.