Absolutely a horrible buying experience. A year later and we are still fighting for stuff to be finished or fixed. There is absolutely no urgency with them to do anything after they have your money. There is just too much to write about the horrible service from Pacesetter. They never pick up the phone, emails are answered weeks later. They always blame contractors, GET NEW CONTRACTORS!!! I will be contacting a lawyer very shortly and selling my house as soon as possible. I'd also like an audit on all these 10/10 reviews on here. They have to be fake and all seem like they wrote them. DO NOT BUY FROM PACESETTER!!!!!! If you read my review and still buy from them, I really feel bad for you and tried to warn you. DONT BUY FROM PACETTER!!!
- Approximate cost of services:
- $350,000.00
- Company Response
Hi there. I am very sorry to hear your experience has been frustrating, and by no means are we satisfied with this. I'd like to look into your file and see what we can do to handle the matter. Please send us an email to pacesettersales@qualico.com including your name, address, and job number, and details of the problems you are experiencing with your home.
Regarding the previous reviews on our profile, Homestars has an auditing process in place and pre-screens all reviews before approving them for public viewing. If you'd like to approach Homestars about whether these reviews have been forged, please feel free to contact them directly: http://homestars.com/messages/new_feedback