I have received nothing but bad service from this builder. I only moved in 1 month ago. I have lost power to 80% of my house. Warranty will not call me back. Had the power company out to assess the situation and was told that the builder installed the underground power lines wrong and that my back yard will have to be replaced at the Builders expense.
Of course, called and left a message for warranty department and emailed them, but no response as of yet.
- Approximate cost of services:
- $400,000.00
- Company Response
Hi Michelle,
I do apologize for the inconvenience of the power loss. Your warranty request was received yesterday and was responded to immediately by both the warranty department as well as the sales and marketing team; temporary power was arranged within hours. Furthermore, your warranty coordinator has been in touch with you regarding next steps for repair. If you have any further questions or concerns please feel free to contact pacesettersales@qualico.com.
Thank you.