Good stars for sales team member Indy
While buying our first house, the Pacesetter team specially Indy and Gaurav were really helpful and worked very professionally. We are very happy with the service we got from them. They explained everything along the way and checked up on the progress regularly.
We again would like to appreciate Indy for helping us round the year for every bit of clarifications and issues we had. We shall wish him all good luck and will definitely recommend him among our friends.
But the seasonal and warranty dept, never respond on time and require several follow ups,
- Approximate cost of services:
- $470,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Congratulations on the purchase of your first home! I am delighted to hear that your experience with Indy and Gaurav has been so positive. In regards to warranty and seasonal, I would like to apologize if you experienced delays in response times; this is currently something that we are working diligently on to improve. If you have any outstanding issues at this time, please feel free to contact pacesettersales@qualico.com so that I can follow up. Thank you.