Very disappointed, called five times since Monday January 2, no call back no removal!! My mother's para transpo got stuck trying to pick her up. Very upset, you claim you care but don't!
- Approximate cost of services:
- $522.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Your mother lives on a bus route. The driveway (and end) were cleared several times. I responded to you personally and addressed this. Of course we care....we cater to more Seniors and 'at need' clients then anyone and try to do so with compassion.
Yes!...you DID call 5 times!....and not once did you bother to leave a name NOR an address!
Do you have any idea during a storm how much time we have to call people back to get simple information so we can fix your problem!
We operate on a 'live email system'....email us, we print it out, we text your problem directly to the driver....done!
So next time you call...call once please, (and leave the address and issue)...once.
Many thanks
Ken