Metro Snow & Ice Management

Snow Removal
Ottawa ON K2G 0B3
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HomeStars  >  Snow Removal in Ottawa  >  Metro Snow & Ice Management  >  Awesome clearing, awesome service
Marilyn
Marilyn
1 review Ottawa, ON
10/10

Awesome clearing, awesome service

I am writing this review to give an unbiased opinion on Metro Snow and Ice. Coming from Toronto and this being my first winter in Ottawa, I was unsure what to expect from a snow clearing service. I called around to a few companies and the first to return my call was Metro Snow and Ice. I spoke to a lovely young woman named Katy who was very patient with my many questions and made me feel like my potential business mattered. After receiving pricing from a few other places I decided on Metro Snow because my first experience on the phone and subsequent follow up emails with Katy really left a positive impression on me. Since then I have been nothing but happy. I enjoy having the GPS notices so I can move my car, and the one time I came out just after the truck had gone by my driver Cheryl came back for me. When I come home at night I don't have to struggle to drive over a big snow bump left by the city and that alone is worth the price of the service. The owner of Metro Snow and Ice is obviously doing a great job with both the office staff and truck drivers he hires. His informative emails letting us know his plan for a storm are above and beyond what I expected when I signed up. I'm pleasantly surprised that my first Ottawa winter has not been the struggle I thought it would be and I will be signing back up for years to come.

Approximate cost of services:
$339.00
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Company Response

So many thanks Marylin.
People are so quick to criticize and slow to compliment these days.
I will pass on your kind words to Kate and Cheryl...im blessed to have so many outstanding people in my company.
Ken