Terrible service! 12+ hours into a snowfall and no removal. Driveway totally covered. City plow has been by for the sidewalks on my side of the street so it's even worse. Emailed called no response. Guaranteed that there would be first on site, live email chat. 4cm of snow clean up unlike other companies. There have at least been two accumulations 4cm or more with no removal done at all. Most frustrating part is our neighbors have had their lane cleared twice. Not for lack of effort in our part but we have employed this company due to health concerns so a dependable service is empatative. Attached photos of my lane and cleared lanes of my neighbors.
- Approximate cost of services:
- $350.00
- Company Response
Your review is concerning and I appreciate your health issues as we serve many senior and at need customers. Let me delve into this and see where improvements are required.
Ken