Unprofessional, rude, poor quality service and even worse customer service
I agree completely with the other reviews about poor customer service. You can never get in touch with office staff, and they do not reply to email or telephone messages. Company does not live up to their own business promises (clearing snow at 4cm).
If the owner spent as much time plowing driveways as he does composing poorly written email messages with "misplaced" "quotation marks" everywhere only to "explain" why he is not going to plow your driveway, then maybe review would be better.
Owner is rude, aggressive and ignorant if you do dare to complain. Thoroughly unpleasant to deal with. I have a group of 10-12 family and neighbours who are just as fed up with crappy service and won't be going back next year. I know several people who have property damage because of this company also. Latest email said he would not "bother" sending plows out. Nice to know customers are a bother.
- Approximate cost of services:
- $350.00