Metro Snow & Ice Management

I have been using this company for 6 years (formerly called Appleseed) and would not want to switch to anyone else - not even for a lower price. I always feel I am in good hands. Yes, this was a difficult winter, and there were 2 occasions during monster storms that I wished they had come sooner. But their overall track record tells me that they are dependable, and will show up as soon as humanly possible. In all my dealings with the staff - emails or phone calls - they have been courteous, respectful, and professional. Even when they broke a lamp, they came to fix it immediately, and made a note not to blow the snow in that direction. In my experience, they are genuinely concerned about providing the best possible service and keeping their customers happy - old fashioned values that are very important to me in choosing a company.