Little or no service / non responsive to calls & emails.
We are previous clients who have been satisfied enough to sign up with a Metro again this year. Something has gone wrong, however, and we are already regretting this decision.
Several times, we have attempted to call, email or contact the company through their website. To date there has been no response- 0.
Yesterday is snowed and the plow came by around 7pm. The pile left a5 the end of our lane is now rock solid. We have to be out by 11am this morning, and again - no response to email, message service... and the voice mail box is full.
So, 3 snowfalls this year and 3 times it appears we have to shovel ourselves out.
Also there has been no communication what so ever - no emails with updates, no GPS notifications - 0
We are actually hoping that by posting to here, that someone will get back to us and let us know that we are more that a yard tag, and that they intend on fulfilling their contract.
- Approximate cost of services:
- $300.00
- Company Response
I'd be more then happy to speak with you or respond and discuss your concerns personally. Simply email us and put : for KEN
in the subject line.a
Without a name or dress here I can't be of much help.
Thanks for this.
Hope to hear from you.
KEN