Not great with returning emails. They say they have plowed your driveway when they haven't. Their estimated times of their driver arrivals is always 6 hours off. They are more concerned about their drivers than their customers.
- Approximate cost of services:
- $395.00
- Company Response
Of course I'm concerned about my drivers! They are the ones out for 18 hour shifts doing what you either can't or don't want to do!
Tire them out too much....they quit. Then where is your snow clearing coming from?
As per emails., we DO respond quickly and personally to EVERY ' issue ticket',.
When you email us 10 times over an hour? No, we don't respond. No need, we 'got it' the first time.
Ive explained this many times, asked you to submit an 'issue ticket' for faster response and correction yet this is ignored. We have a fine system....when it is used.
Thanks' Ken