Buyer beware- check with Better Business Bureau
Buyer beware- This company treats clients terribly; ignoring all calls and emails until Better business bureau stepped in, and threatening to cancel service if you complain. (I kept the email as proof) They very rarely show up- mass emailing excuses like garbage cans being in the way or bad road conditions. It took from November to mid January and two complaints to the better business bureau to get reimbursed after we tried to cancel the first week. Meanwhile they kept sending emails asking for my second payment. Two clients I know of are still emailing every few days looking for their refunds to no avail. It’s an unbelievable way to do business.
- Approximate cost of services:
- $200.00
- Company Response
We respond to each and every email at least once. Yes, we ignore 'repeated emails' from the same client as yes we already have noted your request or issue.
Refunds are always processed within 10 to 14 days as per policy.
No, we don't threaten to cancel if you complain, this is simply a ridiculous stretch. If you are rude, aggressive or belligerent or threatening to staff...yes, we cancel your contract and so you do business elsewhere.
Metro Team