Baseline Richmond area service has done a 180 from excellent to horrible this year
They used to be the first people in the neighbourhood to come remove snow, and it was like they followed the city plow around. This year though they have constantly been the last people in to do the driveways, it seems they wait until the city plow goes around before they even come start your driveway. I’m aware it’s ran by different contractors for different neighbourhoods this one I’m speaking about is the one who does holly acres lake view qualicum area. Today for example there was a very large amount of snow, they emailed saying they’d be around hen later they emailed again and it said we didn’t get as much snow as they thought so they’d be coming by later tonight. So for Super Bowl Sunday I had to go out and shovel my whole driveway ( I’m very ill ) so the drive way is clear for my guests to arrive. To compare, smilies in our area has been there relatively quick after each snowfall and is always done their driveways before we even see the metro group. It’s safe to say we will be switching after many years with metro. It’s too bad as they were once amazing.
- Approximate cost of services:
- $350.00
- Company Response
Sorry you feel this way. We are 9 times out of 10 our many hours before Smilies has gone out. We will seek to improve for you.
Metro