Metro Snow & Ice Management

We have used Metro for a total of 3 years now. Very pleased the first 2 years. We found this last winter that we seemed to get plowed a bit later than our neighbors who have another company. This pattern remained throughout the winter. We did communicate with Metro on one lste winter ice event and a plow was sent around within a reasonable time following our phone call. Over the last 3 winters we have only called them once so thst tells you something.