Metro Snow & Ice Management

Snow Removal
Ottawa ON K2G 0B3
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HomeStars  >  Moving & Storage in Ottawa  >  Metro Snow & Ice Management  >  If you want next to no service and be berated for asking questions - great choice
Private User
Private User
Private User reviews Ottawa, ON
0/10

If you want next to no service and be berated for asking questions - great choice

Where to start? Terrible service - 7 of the first 8 snow storms - I had to shovel myself. Meaning - they simply did not come. When I asked about this - I was told (rudely) I was being unreasonable and my expectations where too high. Finally, I simply canceled my contract and got 50% of my money back and continued to shovel myself.
I was going to just let by-gones be by-gones and in the spirit of 'life is too short for this' and just shovel again my self this year.... but then...
I got an spam email that was bribing people to write good reviews for this company with a 'Trip to Cancun'. Shady ethics aside, I have concern for the elderly and invalid that may rely on reliable snow service for their health and well being.
Summary: Terrible company and take any positive reviews as what they are... a bribed ballot.

Approximate cost of services:
$300.00
3 of 3 people found this review helpful.
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Company Response

Sorry you have such a jaundiced view of my company.
These reviews are from longstanding customers who obviously know how well we operate, our long time service and record of integrity. (or they wouldn't be providing such positive reviews)
Again, sorry your experience wasn't what you expected but I do find your claims rather exaggerated as well. Just trying to keep it real here.
KEN Dale
President