There have been a suspiciously part amount of positive reviews lately. I have a hard time believing that they are legitimate. I recommend that anyone considering Metro for their snow removal needs to avoid it. The service was not delivered as promised. More often than not, the driveways on my street (about 5 of us) were completely ignored. When communication was attempted, we could get nowhere. Phone calls and emails were left unanswered. I find it hilarious to read other reviews that I can completely empathize with that are answered by the owner so quickly, when he can't be bothered to answer his phones/voice mails or emails. The customer is left completely in the dark. I went to the office to complain, and the owner, Ken, became downright confrontational. If you value yourself, avoid Metro Snow Removal at all costs.
- Approximate cost of services:
- $375.00
- Company Response
I've been around for over 25 yers, we have thousands of happy clients. I only become confrontational when people are rude or agreesive with Amy of my staff.......readers may draw their own conclusions here.
Ken