Glad I didn't continue with Metro this year
We used Metro last year and they always came the latest compared to other companies. I had to do my driveway many times because they never show up on time. I see a lot less Metro signs in our community guess everyone feels the same. I am very happy today i didn't hire them this year. 48 hrs after the first snow storm, one of my neighbors (only
neighbor uses metro on my street) driveway is still covered with snow and metro haven't even come once. Neighbors on other side with different companies had their driveway done 3 times already.
- Approximate cost of services:
- $350.00
- Company Response
I have intentionally reduced the number of clients per route, and lowered the customer to tractor ratio on all routes. Our service is now faster and better then ever. All clients were cleared last storm unless they were ‘last minute’ sign ups and did not have stakes. These clients were told they may not be done that storm do to last minute sign up.
Thanks and sorry you weren’t pleased.
Metro Team