Pure Painters Inc.

Formerly Pure Projects
Paint & Wallpaper Contractors
Burnaby BC V5E 2T8
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Reviews for Pure Painters Inc.

Average customer rating:
9.5 10 (42 reviews)

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design happens in Coquitlam
design happens in Coquitlam
38 reviews COQUITLAM, BC
10/10

painting services

As an interior designer and member of Benjamin Moore's Professional Design Advisory Board, I am very environmentally concious and detailed oriented with the painters that I use.

I have been using Pure Painters almost exclusively for about a year for all my clients and have been extemely pleased with the results. They are on time, on budget, their painters are professionals and most importantly the clients are very satisfied. They are now my "go to" painting company. They also see the value in colour expertise and provide a complimentary professional consultation to their clients.

I have no hesitation in recommending them for any painting project, whether interior,exterior or commercial.

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Irene,

Thank you for giving me a 10 out of 10!
It is always great working with you. Thank you for the many years of great teamwork, helping our clients make there dreams come true. I look forward to many more years of making people happy.

What could be better?

Dillon

Please visit Design Happens @ http://www.designhappens.ca

Desiree
Desiree
8 reviews SURREY, BC
10/10

paint

Great company. Very knowledgable team. Always on top of new and up and coming trends as well as mainstream design decor. Very competetive rates, always on time, trust worthy company and we LOVE the fact that they are environmentally concious! Awesome company.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hey Desiree,

Thank you for the top 10 review! Its always nice to here from you and Bruce. I hope your dreams of that big house come true and if they do, give me a call and I will give you an amazing deal on the painting. I give you a 10 for being a great customer and a great person too.

Hang in there with those crazy boys,

Dillon

Desiree
Desiree
8 reviews SURREY, BC
10/10

paint

My husband and I were in the market for some home improvement ideas. We have always considered ourselves to be environmentally concious to a degree but have always found it difficult to find that balance between affordability and sustainabilty within local companies in todays market.

We were quite impressed with a company called Pure Painters. They were dependable, always on time and stood by their product. Not to mention very affordable because lets be honest, most companies that take the steps to be environmentally friendly usually comes at a premium, to which we found Pure Painters to be very competetively priced.

Would definantly recommend again!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

It was really great working on your project. Thank you so much for writing this review.

Dillon

Adrian in Port moody
Adrian in Port moody
1 review Port Moody, BC
1/10

Painting company

We chose Pure Painters because they offered a discount coupon through a discount club.

We contacted the company to arrange the job of painting two bathrooms, one bedroom and a small corridor. Initially everything seemed in order. They accepted the work. As the date approached, they did not contact us to confirm our paint colours, the total cost and what time the painter(s) would arrive.

We attempted to contact Pure Painters in order to confirm all of this, not once but four times. It was not until the last time that we received any response. The owner confirmed that a painter was scheduled for the NEXT DAY and requested that we email him the details regarding paint and contact information and that he would answer all of our questions then.

He never responded. However, a painter did show up the next day, but we would have appreciated knowing what time to have expected him. The painter was a credit to the organization. He worked hard and did a good job.

The owner called us two days after the job was complete, asking if we needed anything painted. He didn't even recognize that we were existing clients that had already tried to work with him. I told him that the job was complete, we were happy with the painter and his work, but that we were unhappy and frustrated with his level of communication. He told us that he found it frustrating to work with customers that would "call him 20 times looking for confirmation". He inferred that we harassed him by trying to tell him the colours we wanted, asking how much the job would cost in total and asking when would the painter arrive.

Needless to say we were not impressed with the rudeness and poor level of customer service.

Avoid Pure Painters!!!

Approximate cost of services:
$750.00
What could this company do to improve their services?
Find someone who is not rude to deal with customers. Be organized and courteous.
Any advice to offer fellow homeowners facing a similar project?
Avoid this company!
0 of 1 people found this review helpful.
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Company Response

I will never forget this couple,
As you all know, I give back to our community by promoting our environmental awareness. At the time of this job I was in California restoring the worlds largest Mural with My eco buddy Wyland. Despite being told that I was not going to be reachable by phone during the day, this couple continued to call and get themselves worked up that I was unreachable. I would phone them every night and tell them "I am painting a giant concrete wall that faces the ocean. I don't get cellphone reception. Yes, we will be at your house at 8am and we have the colours. please email me!" What I didn't know was this couple for some reason was not talking to each other and the message was not reaching the other half and they would continue to call me... We showed up on time, We did the job to there satisfaction, they paid us for the work. I'm sure we all can agree that there are people out there that will never be happy no matter how hard we try. Pure Painters paints about 300 homes a year, and we rarely meet people like this... I give this couple a 0 out of 10
It doesn't just take us working at 100% to make a job a 10, you as the customer need to be on board too.
Dillon

Joanne, Port Coquitlam
Joanne, Port Coquitlam
3 reviews Port Coquitlam, BC
6/10

exterior house painting

they were prompt, hardworking, clean, had a spill, but are returning to fix it. on time, on budget. easy to contact, prompt reply, friendly, knowledgeable, did a good job as well.

Approximate cost of services:
$5,000.00
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joan - port coquitlam
joan - port coquitlam
1 review Port Coquitlam, BC

First Review

8/10

painted exterior of house

We got some quotes to paint the exterior of our house. We chose Pure Painters. Dylan was very knowledgeable about doing our house project, the proper materials to be used and provided excellent suggestions about colours. His team worked very hard and were very courteous. I would recommend them is you want a professional job done.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pure Painters Inc.

Pure Painters is a painting contractor that provides high-quality eco-friendly painting services with an ethical approach. Whether your job is big or small, commercial or residential, interior or exterior, our high-quality services will benefit your home and your community. We understand that every homeowner has their own style and taste. ...
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