Twintech Heating & Cooling

Bob is professional and arrived on time for pre-inspection and quote for the furnace & AC/heat pump. He is knowledgeable and provided information about right size furnace and AC/heat pump that can match with our house. He also discussed about the option for two-stage true variable furnace and heat pump. In addition, he advised what would be the settings for heat pump I need to follow to operate the heat pump efficiently along with the furnace. Moreover, he recommended proper wire gauge and circuit breaker that I would need for installing a new heat pump.

Greg came on time for the installation. He started with furnace installation and finished the job with heat pump. Grant joined him in the middle of the work to make the installation faster. It's a big installation with lot of critical things to consider. There was wiring connection and detection issue with ecobee thermostat and furnace & heat pump. Mitch joined over the phone, provided solution and resolved the issue. Finally, Greg checked all the details before initiated the whole system and Bob helped me to review the ecobee user interface & settings. Professional service and great workmanship.

I also want to stress that this requires at least two person to finish the job professionally and without being in a rush. Twintech Heating & Cooling should consider this seriously.