Great Communication and Personalized Service
Terry and his team were phenomenal on our waterproofing project. Even in the middle of a frigid winter, they worked quickly and with care. Terry carefully explained the stages of the process and options available when we ran into dead-ends: although they couldn't complete the waterproofing beside our garden bed as originally quoted, he committed to come back for the job when we eventually tear it out in the summer; and although they couldn't install the BFV inside the house, he arranged to have it done and inspected outside. He is a problem solver and a dignified professional committed to a long-term relationship with his clients. His patience, attentive listening and clarity made this a smooth first experience for us. We will be calling him back for the next project.
- Approximate cost of services:
- $15,000.00
- Company Response
Dear V,
Thank you so much for such a great testimony. It means a lot to us as it motivates our team to deliver a quality service with integrity.
It was a great pleasure working for you.
Kind Regards,
Direct Waterproofing Team