Safeway Carpet & Flooring

Floor Laying & Refinishing
Richmond Hill ON L4C 5N7
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Floor Laying & Refinishing
Safeway Carpet & Flooring
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97%

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Reviews for Safeway Carpet & Flooring

Average customer rating:
9.8 10 (163 reviews)

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Alix
Alix
1 review York, ON
10/10

Great experience

I recently hired Safeway Carpet and Flooring to install a stair runner in my home, and I couldn't be happier with the results! From the initial consultation to the final installation, the entire process was seamless and professional.
Sam was incredibly knowledgeable, helping me choose the perfect fabric and design that complemented my home decor.
On installation day, Sam arrived on time and was very efficient. The runner looks stunning and has transformed my staircase.
Overall, I highly recommend Safeway Carpet and Flooring for anyone looking to enhance their home with a stair runner. Their expertise, professionalism, and craftsmanship truly set them apart. Thank you for a fantastic experience!

Approximate cost of services:
$1,200.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Most Amazing and Superior Home Renovation & Flooring Company

We had a flooding issue in our unit, and I was incredibly anxious about which company to go withuntil I found Sam at "Safeway Carpet & Flooring." If you come across this company, you're the luckiest person on Earth. Sam is phenomenal, and the scope of work was massive. Everything in the kitchen, floors, and walls needed to be completely replaced and renovated.

He handled the entire kitchen renovation, taking care of everythingfrom designing the layout, installing cabinets, faucets, and plumbing for the kitchen appliances. The floors turned out absolutely gorgeousfresh, beautiful, and of superior quality. He removed the old floor and replaced it with high-quality vinyl. The walls also needed to be painted and the drywalls replaced, so the scope of work was huge.

I can't believe he completed all of this in less than three weeks with no issues whatsoever. Everything exceeded my expectations, and Im beyond happy with the results. Dont just go to himrun! Hes a true professional, and on top of that, Sam has a great heart. Your house will be in good hands!

I absolutely love his work and recommend this company to anyone looking for an amazing, superstar home renovation and flooring service. Thank you so much, Sam, for the smooth and amazing renovation of our unit. Truly remarkable work of art and flawless!

THANK YOU!!!!!

Approximate cost of services:
$26,000.00
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Ka.ste
Ka.ste
1 review Toronto, ON
10/10

Stair runners

Contacted Safeway Carpet and Flooring because my dog has been having a hard time going up our stairs. We decided we needed to get a runner.
Sam answered all my questions, came by with samples and suggested the perfect carpet for the stairs that would be easy to clean and durable. He completed the project in 2 -3 hours.
I would highly recommend Safeway Carpet and Flooring for your next project.

Approximate cost of services:
$1,200.00
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Private User
Private User
1 review Old Toronto, ON
10/10

Flooring renovation

Sam and the Safeway Flooring Team did an excellent job replacing my floors. My floors look great. The job was a relatively small job, involving a one bedroom condo, but it was clear to me that Safeway prioritized the work regardless. Sam was responsive and detail oriented which enabled me to get the approval I needed from my Condo Board quickly. Safeway had a fast turn around and finished the work one day ahead of schedule. Sam was knowledgeable, patient and professional in his responses to my questions. I highly recommend Safeway Flooring.

Approximate cost of services:
$8,746.00
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Company Response

Hi Ruby,

Thank you so much for your kind words and for taking the time to share your experience! It was our pleasure to assist with your flooring project, and I'm glad to hear that you’re happy with the results. Your satisfaction means a lot to us, and we’re grateful for your trust in Safeway Flooring. If you ever need anything in the future, don’t hesitate to reach out.

Thanks again for the recommendation!
Sam
Safewayflooring.com

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Very professional carpet and tile replacement

We needed to replace worn carpet on the stairs leading to our basement and also tiles in our furnace room.

Sam me with us twice to go over the plan and the carpet selection and personally installed the new carpet. He was very friendly and professional. The new carpet is much better than what we had before and the cost of installation very reasonable. Sam's colleague, Mike, put in the replacement tiles. He was also friendly and professional. We would definitely hire them again.

Approximate cost of services:
$3,000.00
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Company Response

Hi Ron,

Thank you for your positive feedback. It was a pleasure doing business with you.

In gratitude
Sam

Private User
Private User
Private User reviews Toronto, ON
10/10

Redoing Condo Floors

Safeway was extremely responsive and gave great advice when looking at different flooring options, all on a short timeline as we were in a crunch to do floors before moving in.

When it came to the work, they were extremely efficient and did the entire job, including removal and disposal of old floors, in 2.5 days. Quality of the work was top notch, we were very impressed.

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for your kind words! We're thrilled that you were impressed with our advice and efficiency. It was a pleasure working on your project, and I'm glad the quality met your expectations.

Many thanks,

Sam
Safeway Flooring

Chris
Chris
1 review Old Toronto, ON
10/10

Carpet project

Sam and Safeway carpet were amazing to work with - what a refreshing experience.

Cost effective, quick, easy to work with and clearly have a lot of knowledge about carpet projects - I have nothing but great things to say.

Approximate cost of services:
$1,000.00
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Company Response

Hi Chris,
Thank you so much for your positive review. It was a pleasure working with you.
Thanks again
Sam
Safeway Flooring

Tala
Tala
1 review Toronto, ON
10/10

Home Reno carpet removal and installation

First, Sam is an awesome person, and he makes you feel immediate comfort and trust. I felt he really cared about the project and also making sure we were happy and not spending outside our budget. Second, him and his crew did a beautiful job. The new carpet looks fresh and fluffy and light and really pulled our reno together. Highly recommend.

Approximate cost of services:
$4,000.00
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Company Response

Hi Tala,

Thank you so much for your amazing review! It was a pleasure working with you, and I'm really happy to hear you felt comfortable and that we could help you stay on budget. I'm glad to hear that you love the new carpet and that it gave your renovation that final touch! Your kind words mean a lot to both me and the crew, and we’re always here if you need anything in the future.

Thanks again for the recommendation!

Sam
Safeway Carpet & Flooring
Safewayflooring.com

Steve
Steve
2 reviews Mississauga, ON
10/10

Bedroom Carpet Stretching - Urgent Timing

Sam was quick to respond to my initial request and subsequent follow-up questions. He was professional and courteous, worked to fit my job in and did an excellent job, would definitely recommend.

Approximate cost of services:
$200.00
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Company Response

Hi Steve,

Thank you so much for you positive review!
It was a pleasure doing business with you.

Thanks again
Sam

Jane from Toronto
Jane from Toronto
5 reviews York, ON
0/10

Vinyly flooring glued down to concrete

I had my kitchen floor replaced with vinyl flooring which was glued down to concrete. After 9 months the floor started to lift and you could feel air pockets underneath as you walked on it. I kept on contacting Sam and he kept on saying he would meet me to look over the floor, but he always had excuses such as being sick, on vacation or not answering my phone calls or texts all together.

When I was able to get in touch he mentioned that his warranty was only for 6 months and I was beyond that time frame. I have worked with contractors in the past where things did not go as planned; however, they have always come back to rectify their mistakes.

I am extremely disappointed that Safeway took no accountability for the issue and kept on hiding behind their 6 month warranty. I believe a floor should last longer than 6 months.

Approximate cost of services:
$1,600.00
1 of 1 people found this review helpful.
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Company Response

Dear Jane,

Thank you for your review.

I understand your frustrations.

I offered you free materials and a 50% discount on installation, as I refused to reinstall any flooring without knowing the source of the water surge.

I've met with your tenant four times to rectify the issue, even sending you the specs of the material and glue.

I told you that it's possible you weren't informed by your tenant about a leak through the foundation or a flood from the kitchen sink that disintegrated the glue, compromising the flooring's integrity. My moisture meter readings showed 20% humidity during the initial visits and 24% humidity, compared to the 3.8% humidity at the time of installation.

I've repeatedly emphasized that the moisture content should be between 3.5% and 4.5%—otherwise, why would a strong glue turn to mush?

It's unfair to be portrayed in such a super negative light when I've been diligently trying to resolve a problem we didn't cause.

Wishing you all the best

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safeway Carpet & Flooring

Safeway Carpet & Flooring prides itself on providing quality professional carpet sales and installation services at competitive rates with a personalized edge across the GTA. Our goal is to offer my clients the highest levels of service and suitable products, all for the most reasonable prices possible.

Safeway flooring has been the preferred option of flooring service provider in both residential and commercial. With over 21 years of flooring experience you can be confident that your new floors will be installed with the highest quality service and workmanship. Whether your project is big or small, residential or commercial, we cater for all types of carpet and flooring (laminate, vinyl, hardwood and tiles) installation. We supply and install quality and guaranteed products at unbeatable prices and provide excellent customer service.

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
Hardwood staircase remodeling hardwood Laminate Vinyl flooring Residential carpet Commercial carpet Carpet tiles Vinyl planks VCT Engineered Hardwood Laminate Ceramic tiles MDF baseboard Wood Baseboards Vinyl base Iron pickets and handrails
SERVICES
Installation of Wall to Wall Carpet, Carpet Tile, Laminate, Hardwood, Ceramic tiles, LVT (luxury vinyl tile, VCT (vinyl composition tile) and Vinyl Sheets Hardwood staircase remodeling Carpet Runners
BRANDS
Shaw Mohawk Beauliue Canadian made carpet and wood
STYLES
Chevron herringbone subway style modern staircase retro piano style
SPECIALITIES
Carpet supply and installation Flooring supply and installation Wood and rubber trims supply and installation Staircase design and remodeling Iron pickets custom handrails posts
WEBSITE
https://safewayflooring.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, e-transfers Paypal, Visa, Master Card, American Express
LICENSES
Home Depot Carpet and Flooring Installation certificate, WHIMIS, WSIB, 5 Million Liability Insurance
LIABILITY INSURANCE
Yes
DIPLOMAS
Business Administration
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no job is too small or big
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year labour warranty. Plus respective manufacture's warranty. Kindly ask more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.